Privacy Policy

This Privacy Policy explains how Golden Kundli ("Golden Kundli", "we", "our") handles your information. By using Golden Kundli you agree to this policy. If you do not agree, please do not use Golden Kundli.

1. What Golden Kundli is

Golden Kundli is a spiritual, cultural, and self-reflection guidance platform for Indians and NRIs worldwide. It prepares personalized Kundli, Jathakam, Jathagam, Jataka, Vastu, Numerology, Muhurat, and Daily Darshan content from the details you provide. It is not a professional advisory service and does not guarantee outcomes.

Golden Kundli is operated by Lumiere Labs, 62 Citadel Meadow Gardens NW, Calgary, Alberta T3G 5N4, Canada. Privacy and support questions may be sent to support@goldenkundli.com.

2. Account information

When you create an account we collect your name, email address, a securely hashed password when password sign-in is used, preferred language, and display country. Google or Clerk identity services may process sign-in data when those options are configured. We use this to identify your account, secure access, and tailor Golden Kundli to your context.

3. Profile and sub-profile information

You can create sub-profiles for yourself and family members. For each profile we may collect: display name, relationship to you, date of birth, time of birth, birth place, mother tongue, current city and country, NRI status, current life focus, and any other context you choose to provide. This information is used solely to personalise your content.

4. Child and dependent sub-profile information

You are responsible for ensuring that you have the right or permission to provide another person's information. If you enter information about a child, you confirm that you are the parent or legal guardian or otherwise legally authorized to provide that information. We do not knowingly collect information from children without parental or guardian authorisation.

5. Birth details

Birth details (date, time, place) are the core input for astrological and numerological content preparation. Where your date of birth is provided without an exact time, we note this and adjust output accordingly. Birth details are stored securely and used only to prepare and re-deliver your content.

6. Uploaded horoscope, kundli, jathakam, and other files

If you upload a horoscope, kundli, jathakam, jathagam, or similar document or image, we store it in your account so it can be used to improve your personalized content. Uploaded files are stored for 90 days from upload. Please download and keep a copy of anything you wish to retain permanently.

7. Generated Free Mini Granths and Full Premium Granths

Eligible files created while you are signed in are stored securely in your dashboard for up to 90 days from generation. Guest downloads use a scoped access link and are not a promise of permanent account storage. After the applicable retention period, expired files are deleted from our active storage. Please download and save any file you wish to keep permanently. Paid report storage will be offered only after that delivery and cleanup journey is verified.

8. Chatbot interactions

If you use Jyotish Deepam (the public digital guide) or the Golden Navigator (dashboard assistant), your messages are processed to generate a response and remain only in the current browser session. They are not attached to the private admin lead record. If you separately complete the profile preparation card and actively consent, the named profile fields and product interest shown in that card are stored in the owner-only admin area so Golden Kundli can support your request. We do not sell chatbot or profile data.

9. Wallet and payment information

When payments are enabled, payment transactions are processed through our payment processor (Stripe). We do not store full card numbers on our servers. We store order metadata (product, amount, status, reference). Wallet or credit balance, if offered in future, is stored in your account. Paid features are currently disabled in Golden Kundli.

10. Contact, support, and ticket data

When you contact us through the contact form or support tickets, we collect your name, email, message, topic, and any optional details you provide (phone, country). We use this data to respond to your enquiry and improve Golden Kundli.

11. Device and session information

We collect active session information including a device identifier, browser type, operating system, a hashed network address, and last-active time. This is used to secure your account, limit concurrent devices, and detect unusual activity. You can review and remove devices on the My Devices page in your dashboard.

12. Push notification subscriptions

If you enable push notifications, we store your push subscription token to deliver reminders, Daily Darshan updates, and order notifications. You can opt out at any time from notification settings in your dashboard or device settings.

13. Email choices and consent

Essential service emails—such as password resets, payment confirmations, security notices, and messages that a requested Granth is ready—are sent only when needed to provide or protect your account. The optional Weekly Sacred Digest is off until you actively choose it. We record when and where that choice was made. Every weekly email contains a visible unsubscribe link and supports one-click unsubscribe. You can also turn it off at any time in Settings; doing so does not stop essential service emails.

14. Third-party providers

Hosting and database: We use Replit and associated cloud infrastructure to host Golden Kundli and store application data.

Payment processor: Stripe processes payments when payments are enabled. Stripe's privacy policy applies to payment data they handle.

Astrology calculation provider: When enabled, birth details needed for a calculation are sent securely to the configured astrology API provider. We store supported results only as needed to prepare and re-deliver content without unnecessary recalculation.

Email and notification providers: SendGrid may process the email address and delivery metadata needed for requested or essential email. OneSignal or standards-based Web Push may process a device subscription identifier when you separately enable notifications.

Analytics: Google Analytics is loaded only after you choose “Allow analytics.” We configure product events to exclude names, emails, birth details, locations, private questions, and report text.

AI and automation providers: Golden Kundli may use automated and AI-assisted technologies to prepare, explain, translate, format, and personalise guidance. See our Automation Disclosure for details.

15. File retention

Generated and uploaded files are stored for 90 days from the date of creation or upload. After this period, files are deleted from our storage systems. You are responsible for downloading and keeping any file you wish to retain permanently. We will not restore deleted files after expiry.

16. Your rights

Depending on your location, you may have rights including: access to your data, correction of inaccurate data, deletion of your data, restriction of processing, data portability, and objection to certain processing. You can opt out of optional email and push notifications at any time. To exercise any right, use the Delete My Data page, your account settings, or contact us via the Contact page.

17. Data security

We use security measures including encrypted connections (HTTPS/TLS), one-way password hashing for password accounts, and access controls. No system is completely secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

18. International users

Golden Kundli serves users worldwide, including India, the UK, USA, Canada, Australia, UAE, and other countries. By using Golden Kundli, you consent to the processing of your information in the country where our services are hosted. We aim to meet GDPR and other relevant data protection obligations for users in applicable regions.

19. Contact

Questions about this Privacy Policy can be sent to support@goldenkundli.com or through our Contact page. To request data deletion, use the Delete My Data page.